Effective Date: November 2025
Website: http://13.237.105.53
Business Owner: Ian Redford, North Lakes, Queensland, Australia
Contact: info@13.237.105.53
These Terms & Conditions outline the agreement between you (“the Client”) and Ian Redford (“the Provider”, “we”, “us”, or “our”) when using our website, booking training sessions, or engaging in Google Ads management or related digital marketing services.
By purchasing, booking, or using our services, you agree to these Terms & Conditions.
We offer the following services:
Google Ads coaching and training sessions
Google Ads campaign management
Google Analytics and Tag Manager setup and training
WordPress website training and development
Negative Keyword List Builder software access
All services are provided with care and expertise, but no specific results or outcomes can be guaranteed, as campaign performance depends on multiple external factors (competition, budget, website quality, and user behaviour).
All payments are processed securely via Stripe.
Accepted methods include Visa, Mastercard, and American Express.
For ongoing management services, payments are billed weekly or monthly (as agreed).
You authorise Stripe to automatically process these recurring payments until you cancel your service (see Section 5).
All training sessions, consulting, and account management fees are non-refundable, including partial periods.
We commit time and resources to every session and management cycle, and refunds cannot be issued once work has commenced or a booking has been confirmed.
Google Ads click charges and media spend are billed directly by Google to your nominated payment method.
We do not handle or charge for Google’s advertising fees.
You are solely responsible for maintaining an active billing account with Google Ads.
For management services, there are no lock-in contracts.
You may cancel at any time with one (1) week’s notice, allowing time for final reporting and access handover.
Training sessions may be rescheduled with at least 48 hours’ notice. Missed sessions without notice are considered completed and non-refundable.
You agree to:
Provide accurate information, access credentials, and relevant business details
Maintain active Google, analytics, or website accounts as required
Make timely payments as invoiced or billed via Stripe
Follow best practices and recommendations in good faith
Failure to provide necessary access or cooperation may delay results and is not grounds for refund or compensation.
All client data, campaign performance details, and proprietary information shared during sessions are treated as strictly confidential.
We will not disclose or share this information with any third party except when legally required or authorised by you.
All content, materials, templates, and training resources provided remain the intellectual property of Ian Redford.
You may use these materials internally for your own business but may not copy, share, resell, or reproduce them without written permission.
While all reasonable efforts are made to deliver accurate, compliant, and effective marketing support, we cannot guarantee specific advertising results or revenue outcomes.
To the fullest extent permitted by law, we are not liable for:
Loss of income, revenue, or profits
Google Ads click costs or budget overspend
Errors caused by third-party platforms (e.g. Google, Meta, Stripe, WordPress, plugins)
Indirect, incidental, or consequential losses arising from use of our services
Our total liability shall not exceed the total amount paid for services rendered in the preceding 30 days.
We work with platforms including Google Ads, Google Analytics, Tag Manager, WordPress, and Stripe.
Each has its own terms of service and privacy policies, which you should review separately.
We are not responsible for downtime, billing errors, or policy changes by these providers.
We comply with applicable privacy and data protection laws, including the Australian Privacy Principles (APPs) and the EU General Data Protection Regulation (GDPR).
See our Privacy Policy
for details on how your information is collected and used.
We are not responsible for failure to perform obligations where such failure results from circumstances beyond our reasonable control — including internet outages, system failures, natural disasters, or third-party service interruptions.
These Terms & Conditions are governed by the laws of Queensland, Australia.
Any disputes shall be resolved in the courts of Queensland.
These Terms & Conditions may be updated periodically.
All updates will be posted on this page with a new effective date.
For questions or concerns regarding these Terms, please contact:
Ian Redford
North Lakes, Queensland, Australia
📞 0414 779 362
✉️ info@13.237.105.53
