Effective Date: November 2025
Website: http://13.237.105.53
Contact: info@13.237.105.53
Your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit this website, book training sessions, or purchase products and services.
By using this website, you agree to the terms of this policy.
We collect only the information needed to provide our services, improve the user experience, and meet legal obligations.
a. Information you provide directly:
Name, email address, and phone number (via contact forms, checkout, or support requests)
Billing and shipping details (for purchases)
Business information (if you request training or consulting)
b. Information collected automatically:
IP address, device type, and browser version
Pages visited, time spent, and referring URLs
Cookies and analytics data (via Google Analytics 4 and Tag Manager)
c. Payment data:
Payments are processed securely through third-party gateways (e.g. Stripe, PayPal). We do not store credit card details on this site.
Your data helps us deliver and improve our services. We may use it to:
Respond to enquiries and provide customer support
Process payments and deliver purchased products or services
Send booking confirmations, invoices, and relevant updates
Improve our website, campaigns, and user experience through analytics
Comply with legal obligations and resolve disputes
We do not sell, rent, or trade your personal data.
This website uses cookies for functionality and analytics purposes.
Cookies help us understand visitor behaviour and measure marketing performance.
You can control cookies via your browser settings. Disabling cookies may affect website functionality.
We retain personal data only as long as necessary for the purpose it was collected — typically:
Customer and booking data: up to 7 years (for tax and legal compliance)
Analytics data: up to 26 months (via Google Analytics 4 settings)
You can request deletion of your personal data at any time (see Section 8).
We use SSL encryption, secure hosting, and best-practice access controls to protect your information.
While no online service is completely risk-free, we maintain reasonable safeguards to prevent unauthorised access or disclosure.
We only share data when necessary to provide our services:
Payment processors (for secure transactions)
Email and CRM tools (for communication and scheduling)
Analytics and advertising platforms (for performance tracking)
All third parties are bound by confidentiality and data-processing agreements compliant with GDPR and other relevant laws.
Depending on your location, you may have the right to:
Access and receive a copy of your personal data
Request correction or deletion of your data
Withdraw consent for marketing communications
Object to or restrict certain data processing
Lodge a complaint with your local data-protection authority
To exercise your rights, email info@13.237.105.53
.
Our website is hosted in Australia but may use cloud services located in other countries.
We ensure adequate safeguards are in place to protect your information under applicable data-protection laws (GDPR, CCPA, etc.).
You may receive occasional marketing emails if you opt in.
You can unsubscribe at any time using the link provided in each message.
This Privacy Policy may be updated periodically to reflect changes in law, technology, or services.
Updates will be posted on this page with a new effective date.
If you have any questions or concerns about this policy, please contact:
Ian Redford
North Lakes, Queensland, Australia
📞 0414 779 362
✉️ info@13.237.105.53
